What's covered (and what's not)
Insurance, in-country support, emergency protocols, travel, food, lodging — and the things parents are still responsible for.
Insurance
Every Racer is enrolled in international medical insurance through IMG. Download the guides below to understand coverage and how to file a claim.
IMG IQ Gold International Insurance
What you need to know about your Racer's IQ Gold international insurance coverage.
Download PDFMyIMG Guide
Step-by-step guide to navigating the MyIMG portal for your insurance account.
Download PDFMyIMG — How to File a Claim
Walkthrough for filing an insurance claim through MyIMG.
Download PDFEmergency Protocol
AIM maintains a 24/7 field emergency line and an in-country support structure for every squad. Squad leaders, coaches, and the AIM office coordinate response for medical, security, or family emergencies.
Field emergency line (to reach a participant): 877-356-9266
Parent questions — Noelle: 904-238-8680
AIM Office: 770-744-4542
More detailed emergency protocol documents will be added here.
Things Parents Are Responsible For
While AIM covers in-field logistics, training, lodging, food, and ministry, there are pieces that remain with you and your Racer.
- Passport, visas, and any required travel documents.
- Required and recommended vaccinations.
- Personal spending money beyond the program budget.
- Phone plan, electronics, and personal gear.
- Final fundraising balance and any outstanding program fees.
- Travel to and from Launch / Debrief locations.
- Ongoing prayer and emotional support throughout the Race.
More parent responsibility resources will be added here.